MIMBA
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Frequently Asked Questions

Everything you need to know about MIMBA and our services.

MIMBA is a multi-vendor agricultural marketplace that connects farmers directly with consumers. We offer fresh, authentic agro products including livestock, poultry, fish, vegetables, fruits, and dairy from verified farms across Bangladesh.

Click the "Login" button on the top right, then select "Register" to create a new customer account. Fill in your details and verify your phone number or email to get started.

Click "Become a Vendor" in the top navigation or footer. Fill out the vendor registration form with your farm/business details. Once our team verifies your information, you'll be approved to start selling.

We accept bKash, Nagad, Rocket, Visa/Mastercard, bank transfers, and cash on delivery. All digital payments are processed securely through verified payment gateways.

We partner with reliable logistics providers to deliver across all 64 districts of Bangladesh. Delivery times vary by location, typically 1-3 days for Dhaka and 3-7 days for other districts.

We offer easy returns within 24 hours of delivery for damaged or incorrect items. Perishable goods must be reported immediately upon receipt. Contact our support team for assistance.

Every vendor on MIMBA goes through a verification process. We verify farm locations, product quality standards, and business licenses. Products are also subject to quality reviews based on customer feedback.

Yes! After placing an order, you can track its status from your customer dashboard. You'll also receive SMS and email notifications at each stage of delivery.

Minimum order amounts vary by vendor and product. Each product listing shows its minimum order quantity. There is no platform-wide minimum order value.

You can reach us via phone, email, or use the Contact page to send a message. Our support team is available Saturday through Thursday, 9AM to 6PM.